Returns
We really hope you are happy with your purchase. However if you are not entirely satisfied then returns are free! You have 30 calendar days to return the item from the date it arrived with you. It must be unused and in the same condition you received it. Just let us know that you wish to return it either by phone on 07982 162820 or by email at [email protected] and we will arrange a courier or postal label to be sent to you which you can then attach to the parcel and drop off at your nearest Collect+ store or Post Office (the method of return will depend on the size and weight of the parcel).
Once we have received the item we will initiate a refund to your PayPal account.
If you have any questions on how to return an item, please email us at [email protected] or call us on 07982 162820.
Damaged goods: If an item arrives damaged, please notify us as soon as possible, preferably by email with a photo of the damaged item. We can then arrange for a replacement or a refund and for the damaged item to be collected from you at our expense.
We really hope you are happy with your purchase. However if you are not entirely satisfied then returns are free! You have 30 calendar days to return the item from the date it arrived with you. It must be unused and in the same condition you received it. Just let us know that you wish to return it either by phone on 07982 162820 or by email at [email protected] and we will arrange a courier or postal label to be sent to you which you can then attach to the parcel and drop off at your nearest Collect+ store or Post Office (the method of return will depend on the size and weight of the parcel).
Once we have received the item we will initiate a refund to your PayPal account.
If you have any questions on how to return an item, please email us at [email protected] or call us on 07982 162820.
Damaged goods: If an item arrives damaged, please notify us as soon as possible, preferably by email with a photo of the damaged item. We can then arrange for a replacement or a refund and for the damaged item to be collected from you at our expense.